Global entry continues to disappoint


The latest issue: global entry gave Dirck a name that differs from his passport name so he cannot use it on this first attempt for a trip to Europe. grrrr. Homeland security put his middle initial instead of his full middle name on his global entry. His middle name is on his passport and his ticket. Everything needs to match, especially for international travel.

This is incredibly frustrating especially since it took months to given get an application interview after applying. We applied on the same day and mine took maybe a month.

Meanwhile, one perk of having global access/tsa preselect is gone. You no longer have to take your shoes off going thru regular check-in. And we’ve seen little difference in the time it takes me to go thru tsa or global entry vs. dirck going through regular.

Also, Dirck automatically received a global entry card, which turned out to be useless in this situation and not needed in general. And I never received a card, although I requested one several months ago after it didn’t automatically arrive.

So my advice based on our experience to date: skip the hassle and expense of global entry and maybe also tsa preselect.

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